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Course Title: MANAGEMENT: EMPLOYEE PERFORMANCE MANAGEMENT

Location: On-site (at customer’s location)

Course Description:
This course is a no nonsense approach to difficult employment situations that will help managers identify the difference between employee training issues and performance issues. This program shows participants how to conduct employee performance evaluations and walks them through the decision-making processes afterwards.

Course Objectives:
Upon completion of this course, team leaders and managers will be able to:

  • Identify the difference between training and performance issues.
  • Evaluate employee performance and identify performance issues
  • Addressing performance problems
  • Set goals
  • Support employee motivation
  • Observe and provide feedback
  • Conduct performance appraisals/reviews
  • Identify employee training needs
  • Identify learning styles in the work place
  • Prepare written action plans
  • Practice counseling techniques
  • Conduct written personal improvement programs
  • Mentor employees for success
  • Develop methods for ending an employer/employee relationship
Prerequisites: None

Recommended Personnel to Attend: Mid and upper level management.

Hours: 8-16 hours, general knowledge.

Maximum Class Size: 10

Availability: North America

Pricing: Available upon request.

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